An article in Food Safety News looks at the effectiveness of using online review sites like Yelp to predict food safety non-compliance in restaurants. The article says that reviews can be unreliable indicators because people often attribute their foodborne illness to the last place they ate (even though the foodborne illness incubation period is usually a couple days), and people disproportionately blame restaurants serving certain types of food.
About Michelle Shapiro
Michelle Shapiro was formerly a communication specialist for the Environmental Health & Disability team at NACCHO.